Leak-free nights guaranteed

or your money back!*

If you tried our Pampers Nappy Pants and didn’t love them because you found they didn’t deliver on their leak-free nights promise, you can get your money back by following these steps: 


1.Download the form below & fill it in 


2.Post your form & a proof of purchase (receipt) to one of the following addresses: 


UK: Pampers MBG, Dept SG055, PO Box 13263, Galashiels, TD1 9AJ 


Republic of Ireland: Procter & Gamble, Dept SG055, Pampers MBG, PO Box 596, Dublin 14


Please note you do not need to return the product. 


You can claim your money back within 30 days of purchase made between 1st June - 31st August 2020.

Limit of 1 claim per household.

The money back guarantee applies to the following products

Premium Protection Nappy Pants

Baby-Dry Nappy Pants

*If you have purchased any Pampers Baby-Dry Nappy Pants or Premium Protection Nappy Pants product from a participating retailer between 00:01 a.m. on 1st June 2020 and 23:59 p.m. on 31st August 2020 and have not loved it, we will refund the purchase price provided you apply within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 31st August 2020. Please note; proof of purchase is required and the offer is limited to a single application per household. 


Terms and conditions 

1. This offer is open to all residents in the UK and ROI aged 18 years and over. 

2. The offer is limited to a single application per household over the period of the promotion, which runs from 00:01 a.m. on 1st June 2020 and 23:59 p.m. on 31st August 2020. No bulk or third party applications will be accepted.  

3. Offer limited to any Pampers Baby-Dry Nappy Pants or Premium Protection Nappy Pants. 

4. The product must be purchased from a retailer located in the UK or ROI and the value on the receipt must be listed in GBP (£) or EUR (€).  


To claim; print off and complete the Money Back Guarantee claim form at moneyback.pampers.co.uk and return to the address listed below with your proof of purchase (till receipt or online order confirmation). You DO NOT need to return the product. Returns to be made to the address below within 30 days of purchase. 


Note: Return postage costs are not included in the Money Back Guarantee


UK: Pampers MBG, 

Dept SG055, 

PO Box 13263, 

Galashiels, TD1 9AJ. 


ROI: Procter & Gamble,

Dept SG055,

Pampers MBG,

PO Box 596,

Dublin 14


1. Claims must be made within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 31st August 2020. Applications received later than 30 days following the 31st August 2020 will be rejected. 


2. Incomplete, mis-directed or late submissions will not be accepted. Proof of posting will not be accepted as proof of delivery. Responsibility cannot be accepted for lost, damaged or delayed returns and /or their contents  


3. The qualifying Pampers Nappy Pants product must appear on the receipt/online order confirmation. If the product is not detailed on the receipt or the applicant does not have a receipt, the application will not be processed 


4. The Promoter will refund the actual purchase price paid for a maximum of three qualifying Pampers Nappy Pants products purchased, as evidenced by the receipt. All products need to be purchased in one transaction and listed on the same receipt. A cheque to that value will be sent to the name and address supplied; please allow 28 days for your cheque to arrive after submission of your proof of purchase and returned product.  


5. The refund amount does not include any postage costs. 


6. This does not affect your statutory rights. 


7. The Promoter reserves the right to terminate the Money Back Guarantee programme at any point in time throughout the duration of the programme. 


8. Your personal details will only be used for the purposes of administering this promotion and for no other purposes. For more information on our privacy policy, please visit: https://www.pg.com/privacy/english/privacy_statement.shtml#why  


Promoter - Procter & Gamble UK, Weybridge, Surrey, KT13 0XP. 

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