Leak-free nights guaranteedor your money back!*
If you tried our Pampers Nappy Pants or Pampers Active Fit Nappies and didn’t love them because you found they didn’t deliver on their leak-free nights promise, you can get your money back by following these steps:
1. Download the form below & fill it in
2. Post your form & a proof of purchase (receipt) to one of the following addresses:
UK: Pampers MBG, Dept SG055, PO Box 13263, Galashiels, TD1 9AJ
Republic of Ireland: Procter & Gamble, Dept SG055, Pampers MBG, PO Box 596, Dublin 14
Please note you do not need to return the product.
You can claim your money back within 30 days of purchase.
Active Fit Nappies
*If you have purchased any Pampers Baby-Dry Nappy Pants, Pampers Active Fit Nappy Pants, or Pampers Active Fit Nappies product from a participating retailer between 00:01 a.m. on 1st June 2020 and 23:59 p.m. on 30th June 2021 and have not loved it, we will refund the purchase price provided you apply within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 30th June 2021. Please note; proof of purchase is required and the offer is limited to a single application per household.
Terms and conditions
1. This offer is open to all residents in the UK and ROI aged 18 years and over.
2. The offer is limited to a single application per household over the period of the promotion, which runs from 00:01 a.m. on 1st June 2020 and 23:59 p.m. on 30th June 2021. No bulk or third party applications will be accepted.
3. Offer limited to any Pampers Baby-Dry Nappy Pants, Pampers Active Fit Nappy Pants, or Pampers Active Fit Nappies.
4. The product must be purchased from a retailer located in the UK or ROI and the value on the receipt must be listed in GBP (£) or EUR (€).
To claim; print off and complete the Money Back Guarantee claim form at moneyback.pampers.co.uk and return to the address listed below with your proof of purchase (till receipt or online order confirmation). You DO NOT need to return the product. Returns to be made to the address below within 30 days of purchase.
Note: Return postage costs are not included in the Money Back Guarantee
UK: Pampers MBG,
PO Box 13263,
Galashiels, TD1 9AJ.
ROI: Procter & Gamble,
PO Box 596,
1. Claims must be made within 30 days of purchase and no later than 30 days following the offer closing date of 23:59 p.m. on 30th June 2021. Applications received later than 30 days following the 30th June 2021 will be rejected.
2. Incomplete, mis-directed or late submissions will not be accepted. Proof of posting will not be accepted as proof of delivery. Responsibility cannot be accepted for lost, damaged or delayed returns and /or their contents
3. The qualifying Pampers Nappy Pants or Nappies product must appear on the receipt/online order confirmation. If the product is not detailed on the receipt or the applicant does not have a receipt, the application will not be processed
4. The Promoter will refund the actual purchase price paid for a maximum of three qualifying Pampers Nappy Pants or Nappies products purchased, as evidenced by the receipt. All products need to be purchased in one transaction and listed on the same receipt. A cheque to that value will be sent to the name and address supplied; please allow 28 days for your cheque to arrive after submission of your proof of purchase and returned product.
5. The refund amount does not include any postage costs.
6. This does not affect your statutory rights.
7. The Promoter reserves the right to terminate the Money Back Guarantee programme at any point in time throughout the duration of the programme.
Promoter - Procter & Gamble UK, Weybridge, Surrey, KT13 0XP.